Help centre

How can we help?

Quick answers for buyers and sellers.

Buyers

  • Placing orders: Add items to cart, choose delivery, pick a payment method (COD, Bank, JazzCash, Easypaisa, or card).
  • Tracking: See order status in My account.
  • Disputes: Open a dispute from an order — our team reviews within 48 hours.

Sellers

  • Get started: Visit Become a seller, complete store setup + CNIC verification.
  • Fees: 4% on products, 6% on services. First 30 days free.
  • Payouts: Request a payout from the Payouts tab in your dashboard.

Still stuck? Contact us — we reply within 1 business day.